This is a short note just to say a very big thank you.

A couple of months ago I had a problem with my Bellingham and Smith (limited edition) cricket bat. I live in the UK and wrote to you, returning the bat in the hope that you may be able to assist.

The standard of customer service I received from you can only be described as first class. Not only did I receive a telephone call explaining that the bat had arrived in South Africa but I also received an apology and explanation as to how the defect may have occurred. I was extremely grateful of the offer of a replacement bat and would like to reiterate my sincere thanks for this.

 

I can confirm that the bat has arrived in the UK and has already been put to use - it is currently 10 not out after one innings!

 

I promised on the telephone that I would mail a couple of photos of the current crop of junior cricketers successfully using B&S bats at my club in the UK.

The photos attached are of three district players at a recent Lancashire schools quarter final match which they won (although it could be argued that I spoil the picture!)

Robert (kneeling down) top scored in the game with 33 and Sam (pictured right) recently scored 83 in his first game for Lancashire Under 11s. Completing the trio is my son Dan, and we have high hopes that all three will make it into first class cricketers.

 

Please feel free to use the photos in any promotional material you may wish to run and if I can do anything further to help you promote your products in the UK please do not hesitate to contact me.

 

Once again, a huge thank you.

 

Jim Ainscough

Clifton Cricket Club